Retail has ranked best for customer service but there is still work to be done to better meet consumer needs.
Category: News
NT Deputy Chief Minister under fire over Metcash shares
Chansey Paech is standing firm after he invested in Metcash shares months before advocating not to extend alcohol restrictions in Aboriginal town camps.
Industry welcomes WA’s tougher assault penalties
The Western Australian Government has introduced new legislation to impose tougher penalties against people who assault retail workers.
Coles Liquor buys 9/11 bottleshops
Twenty 9/11 bottleshops across Tasmania, previously owned by the Federal Group have been bought by Coles Liquor Group.
Hairydog joins forces with Barrel & Batch
The merged brands have relaunched under one name, setting out to expand their collection of premium wines and spirits.
How Australia became a leading market for mid-strength beer
Brewers Association of Australia CEO John Preston speaks about the shift from full-strength to mid-strength, and the trends driving category growth.
Wine industry professionals receive Australia Day Honours
Rob Hirst and Jay Tulloch both received Medals of the Order of Australia in recognition of their contributions to winemaking.
Paramount Liquor to host Re:Tail event in Melbourne
The new bi-annual event from Paramount Liquor promises a holistic view of ways the retail landscape is changing.
Munda Wines is rethinking terroir
Indigenous-owned brand Munda Wines wants to bring traditional Indigenous knowledge into the wine industry.
The value of consumer loyalty programs
As consumers seek value, loyalty-based programs can enhance the shopper experience and drive sales.