As restrictions start to ease, there’s an initial onslaught of patrons wanting to hit up their favourite pub after months of being away. But after that preliminary rush, venues still need to counter the public’s wariness of crowds and the different behaviours that have been ingrained over the past six  months. This is where different streams of operation kick in – the things that can’t be replicated at home, that a patron can only really enjoy at a pub. It’s more important than ever to pay attention to getting these offerings right, so that more patrons return to your pub, and often.

Check out the October issue of Australian Hotelier below.

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