You need a casual hospitality staffing solution to support your businesses’ demand over spring and summer, and you’re running out of time?

While the world continues to find its feet in a post-COVID environment, the hospitality industry’s staffing challenge has shifted from survival of the fittest to the fastest as the race to secure staff over the busy spring and summer period intensifies.

Most businesses don’t have enough staff to cover the busy season, so they need to consider top-up staff that can join the team at short notice.

That’s where on-demand staffing platforms like Ondemand by Jitjatjo offer a distinct advantage, combining AI with Empathic Intelligence. Ondemand optimises staff recruitment, gig fulfilment, and job management.

With the ability to book 2 hours to 2 months out, you can plan now for Christmas or tap into a casual labour pool for any short-lead gaps. Ondemand by Jitjatjo offers hospitality operators hundreds of vetted staff with an easy-to-use booking platform and competitive hourly rates.

Founded in New York in 2015 by Northern Beaches-born tech entrepreneur Tim Chatfield, Jitjatjo (pronounced jit-jat-jo), is transforming the way hospitality businesses access casual talent, on-demand.

“With the recovery of Sydney’s hospitality industry gathering pace, Jitjatjo can help businesses overcome staffing hurdles by providing pools of pre-screened talent, a streamlined and efficient hiring process, and simplified workforce management tools,” Chatfield said.

Similar to how ridesharing transformed the taxi industry, Chatfield and his team set out to design and develop a platform that would transform the way people worked while maximising productivity, empowering lifestyle choices, and encouraging human betterment overall.

“We do this by leveraging Artificial Intelligence (AI) and Empathic Intelligence (EI) to instantly and accurately match businesses with vetted hospitality professionals, resulting in flexible, well-matched, mutually-beneficial working relationships.”

Fill any role, any time with Jitjato’s Ondemand

Now available in Sydney, with Melbourne and Brisbane launching in 2023, Jitjatjo’s Ondemand app is here to help with staffing shortages across every hospitality industry sector for businesses of all sizes, including hotels, restaurants, caterers, stadiums, event venues and more.

It can help fill any position you need – from front- and back-of-house roles to culinary positions such as chefs, wait staff, kitchen hands and food runners – giving you access to high-quality staff 24 hours a day, seven days a week, 365 days a year.

It takes just 30 seconds to create a booking and you can curate your virtual talent pool for free.

Best of all, Ondemand is simple and straightforward to use, allowing you to easily manage time and attendance. You also only pay for the hours Talent works – no lock-in contracts or subscription fees.

“Ondemand by Jitjajto also ensures operators are equipped to retain casual staff by giving  them more control over when and where they work,” Chatfield said.

For larger hospitality businesses, Jitjatjo’s enterprise solution, Network by Jitjatjo, transforms contingent labour strategy, accelerates talent acquisition, optimises internal scheduling, all while decreasing staffing costs.

Hospitality staff want flexibility and they get it with Jitjatjo’s Flex

With a growing number of professionals ditching the traditional nine-to-five work day in favour of working independently, remotely and more flexibly, the ‘gig economy’ is on the rise, and that applies to hospitality workers too.

According to Chatfield, there are three huge tech-led, cultural shifts that are influencing our post-pandemic way of life: everything is now on-demand; there is an expectation of instant gratification, including access to instant pay; and flexible work being seen as a right, as opposed to a privilege.

“Employees no longer simply want flexibility; they are demanding it. If employers want to be successful going forward, they need to accept this reality, create policies, and invest in technology that allows for it,” Chatfield said.

“Operators need flexibility from talent, and talent demand it from operators.”

Jitjato’s staffing marketplace ‘Flex’ enables hospitality staff to boost their income and gain more control of their time, putting casual hospitality professionals in control with access to flexible work and instant pay.

“Hospos are the backbone, engine room, and front line of our much-loved hospitality industry. Jitjatjo is committed to delivering better work opportunities for hospitality professionals to do more of what they love doing best.”

Download the app via the Apple App Store or Google Play, or contact the Jitjatjo team to get started on 0480 096 154 or email 

The Shout Team

The leading online news service for Australia's beer, wine, spirits and hospitality industries.

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