The first sessions and topics for the Pub Leaders Summit – to be held Monday 24 July at Eatons Hill Hotel – have been announced, with several leading industry operators and stakeholders taking on many topics that are front-of-mind for a lot of publicans right now.

Some of the most pressing topics will be discussed, with a morning session on gaming and wagering to tackle current and proposed regulations throughout the country, AML/CTF and responsible gaming strategy, as well as the tech helping pubs in their gaming rooms.

The current economic landscape – including cost-of-living pressures, mortgage rate hikes and inflation – will be put under the lens to see how it’s affecting pub operations, both from a customer-facing perspective, as well as hotel values, capex programs and more.

A key focus for many operators currently – data, loyalty management and the customer experience – will be a highlight of the day, with operators who have approached the usage of data differently sharing their insights into how to best capitalise on the immense amounts of data that pubs produce.

Other topics include evolving HR strategies, the focus on entertainment, F&B, as well as key local and global trends that have emerged in the beginning of the post-pandemic era.

Several big names have already been announced as part of the program, including Paul Walton, interim MD of ALH Hotels; Rob Comiskey, MD of Comiskey Group; Marianne Mewett, CXO of AVC; Bernie Hogan, CEO of Queensland Hotels Association; and Matt Coorey, director of Boardwalk Tavern. There are still plenty of speakers and sessions to be announced, so keep an eye on the Pub Leaders Summit website for updates.

You can view the current program here. Make sure to snag your earlybird tickets – with a saving of $100 – now!

Vanessa Cavasinni

Vanessa Cavasinni is the managing editor of Australian Hotelier and Club Management, trade publications for the pub and club sectors respectively. Vanessa has been at the helm of Australian Hotelier since...