A government-funded program aimed at combating a skills shortage across retail and hospitality will give free training to help improve language, literacy, numeracy and digital skills.

The program, run by Navitas Skilled Futures, is available in two settings: employer workplace training onsite and personalised training tailored through flexible delivery online.

Navitas Skilled Futures Executive General Manager, Michael Cox, said his team works closely with managers to identify gaps in their employees’ skill set. 

“This allows us to design and deliver a tailored program to improve workforce capability and productivity,” he said.

“The outcome for employees is greater confidence and job satisfaction, which in turn is a competitive advantage for businesses.”  

Courses are continually being created and have been completed across manufacturing and warehousing, supply chain, retail and hospitality.

The average length of a training program is three months with an average class size of 15 people and programs accredited or non-accredited up to the Certificate II level. 

To be eligible, participants must be an Australian citizen or permanent resident aged 15 years and over, have left secondary school education, be employed (or recently unemployed within the past nine months) and not registered with an Australian Government employment service provider. 

The hospitality sector is also facing staff shortages in the coming months with hotels wanting stranded Deliveroo workers to take up roles within the industry.

More than 100,000 positions are vacant across the sector nationally.

Andy Young

Andy joined Intermedia as Editor of The Shout in 2015, writing news on a daily basis and also writing features for National Liquor News. Now Managing Editor of both The Shout and Bars and Clubs.

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