By Clyde Mooney

The Office of Liquor, Gaming and Racing (OLGR) is conducting a series of workshops across NSW on RSA.

The initiative is intended to assist the general level of education on this subject.

The program, known as ‘RSA on the Frontline’ is intended to assist venues in reducing the risk of alcohol-related anti-social behaviour and violence.

The aim of the program is to strengthen alcohol and security management and prevent alcohol-related problems occurring in the first place, helping frontline staff ensure responsible service, with practical advice from the OLGR.

A number of specific tactics are endorsed, such as restricting products including high-alcohol RTDs and shots, handing out free water, discounts on soft drinks and food, and limiting the number of drinks ordered per person.

Staff are also taught effective techniques for assessing patron’s level of intoxication, and effective methods of refusing service or removal from the premises without incident.

“More than 6600 venues have thus far attended these workshops across the state, with 90 percent of participants stating that they will apply what they have learned in their jobs,” a spokesperson for OLGR told TheShout.


The Shout Team

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